Order replacement parts
Whether you need a quick repair or a missing piece, we’re here to help you get back to creating. Most replacement part orders process and ship within 2–3 business days and we offer two simple options to get the exact part you need.
Replacement parts within 30 days of purchase
Missing or defective parts are covered under warranty and replaced at no cost to you.
Replacement parts after 30 Days
Out-of-warranty replacement parts are available for fast purchase direct from our Illinois warehouse.
Order Instantly by Phone
Call our customer support team for immediate assistance. Toll-Free: 800-862-8586 Hours: Monday – Friday (CT)
Submit an Online Request
Fill out the enquiry form below with your product details.
FAQs
All parts ship directly from our warehouse in Downers Grove, Illinois.
We accept Visa and Mastercard for all telephone and
replacement part orders.
Simply describe the part or upload a clear photo using our
request form, and our team will identify it for you.
Replacement part request form
Need help identifying a part?
Check your original instruction sheet or assembly guide for part numbers, or upload a photo of the part below.
Replacement Parts Order Request
Form for replacement parts order form/request
My Account